FAQS
Frequently Asked Questions (FAQs)
1. What sizes do you offer?
At Barbara Collective Swimwear, we offer a range of sizes to ensure that every woman can find her perfect fit. Our sizes range from S to XL. For specific measurements, please refer to our size guide on each product page to find the best fit for you.
2. How do I choose the right size?
To choose the right size, we recommend referring to our detailed size guide available on each product page. Measure your bust, waist, and hips, and compare your measurements with the size chart provided. If you’re between sizes, we suggest choosing the larger size for a more comfortable fit.
3. What materials are your swimwear made from?
Our swimwear is crafted from high-quality, stretchy fabrics that are designed for comfort and durability. We use materials such as nylon, spandex, and polyester, which offer a great combination of stretch, support, and quick-drying properties.
4. How should I care for my swimwear?
To keep your swimwear looking its best, we recommend hand washing in cold water with mild detergent. Avoid wringing or twisting the fabric. Lay flat to dry, away from direct sunlight. Do not bleach or iron your swimwear.
5. Can I return or exchange my swimwear?
Yes, we offer a return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange your swimwear within 30 days of receipt. The items must be unworn, unwashed, and with all original tags attached. For more details, please refer to our Return Policy page.
6. How long will it take to receive my order?
Shipping times vary based on your location and the shipping method selected. Generally, orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery. You’ll receive a tracking number once your order has shipped so you can monitor its progress.
7. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times will vary based on your location. Please check our Shipping Policy page for more information on international shipping options and rates.
8. How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at support@barbaracollective.com or through our Contact Us page on the website. We aim to respond to all inquiries within 1-2 business days.
9. Where can I find updates on new collections and promotions?
To stay updated on our latest collections, promotions, and news, we recommend subscribing to our newsletter. You can also follow us on social media for real-time updates and special offers.
10. Is your swimwear sustainable?
At Barbara Collective Swimwear, we are committed to incorporating sustainable practices into our production process. We are continually working towards using eco-friendly materials and reducing our environmental footprint. Stay tuned for more information about our sustainability initiatives in the future.